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WordPress Widgets page is not working

Oct 11, 2013 by SunFun
Hi all
I am using WordPress 3.6.2 and I just found out that my website’s Widgets page is  not functioning. I am not able to view my installed widgets and the Help and Screen Options tabs are grayed out. When  I try hovering over an unused widget, my cursor becomes arrows, but I can’t drag it.
All my configured widgets are still working, however I am not able to view them or edit any widget options.  How can I fix this issue?
Please help
Many thanks in advanced

3 Answers

0 votes
Oct 11, 2013 by WebProX
Try deactivating your plugins and switching to a default theme.
0 votes
Oct 11, 2013 by expert
Check if you have any widget customizing plugin. If you do then try deactivating it first.
0 votes
Oct 15, 2013 by cloudxplore
try deactivating all the plugins. when you can drag plugins, reactivate plugins one by one until you find the culprit.

if that doesnt solve, try using the default theme

Lastly try changing the accessibility mode on the Appearence/widget page /Screen Options/ Enable Accessibility Mode.