WordPress Widgets page is not working

asked Oct 11, 2013 in Website Builder by SunFun (3,000 points)
Hi all
I am using WordPress 3.6.2 and I just found out that my website’s Widgets page is  not functioning. I am not able to view my installed widgets and the Help and Screen Options tabs are grayed out. When  I try hovering over an unused widget, my cursor becomes arrows, but I can’t drag it.
All my configured widgets are still working, however I am not able to view them or edit any widget options.  How can I fix this issue?
Please help
Many thanks in advanced

3 Answers

0 like 0 dislike
answered Oct 11, 2013 by WebProX (12,200 points)
Try deactivating your plugins and switching to a default theme.
0 like 0 dislike
answered Oct 11, 2013 by expert (14,380 points)
Check if you have any widget customizing plugin. If you do then try deactivating it first.
0 like 0 dislike
answered Oct 15, 2013 by cloudxplore (420 points)
try deactivating all the plugins. when you can drag plugins, reactivate plugins one by one until you find the culprit.

if that doesnt solve, try using the default theme

Lastly try changing the accessibility mode on the Appearence/widget page /Screen Options/ Enable Accessibility Mode.