Why am I not recieving all emails sent to my GoDaddy hosted email account?

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asked Mar 4, 2012 in General by SandraWeb (120 points)
Hi everybody,

Recently I've noticed that I'm not receiving many emails on my GoDaddy included email host plan. To double check I opened a gmail account and asked people to send me emails to both accounts. I found out that I receive 100% of all emails sent to my gmail account and about 5 % of those emails were missing on my GoDaddy hosted email.

Does anyone have any ideas why this is happening?
Thanks

2 Answers

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answered Mar 4, 2012 by max1x (180 points)
Hi Sandra,

These problems are common with GoDaddy.
I recommend going with a totally different host.
With a smaller host, you're bound to get the support you need. I know that in cPanel you can integrate your mailbox with Outlook and for a pretty cheap plan you can get a lot of storage and unlimited email accounts.
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answered Mar 9, 2012 by Yuriy (1,340 points)
Some of the emails might be tagged as spam.
Simply check your spam folder, adjust always-allow list, contact their support with the list of senders you don't receive emails
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