Web Hosting Geeks | Web Hosting Experts
Need help? Call us 1(866)TOP-HOST

14611 reviews 1734 hosting providers

Questions & Answers

Unknown user account in my cPanel server

Nov 12, 2012 by DinoGuy

I installed cPanel on my server and the next day, I got a notification of another user account being created. I did not create that account. When I logged in to my cPanel, I found the user which I didn’t create and was not at all there the day before. I am not sure what happened and how was this account created and mostly what should I do now? can anyone please advice?

2 Answers

0 votes
Nov 12, 2012 by WebGuru
Since you’re sure you didn’t  create this account, then your cPanel must have been hacked and whoever hacked it created this user.
0 votes
Nov 12, 2012 by expert
I agree. Someone could’ve gotten in using SSH and propably issed some cPanel commands to create that new user. I would suggest you to start all over again and setup cPanel again from scratch.