Unknown user account in my cPanel server

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asked Nov 12, 2012 in General by DinoGuy (2,130 points)
Hi

I installed cPanel on my server and the next day, I got a notification of another user account being created. I did not create that account. When I logged in to my cPanel, I found the user which I didn’t create and was not at all there the day before. I am not sure what happened and how was this account created and mostly what should I do now? can anyone please advice?
Thanks

2 Answers

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answered Nov 12, 2012 by WebGuru (9,280 points)
Since you’re sure you didn’t  create this account, then your cPanel must have been hacked and whoever hacked it created this user.
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answered Nov 12, 2012 by expert (14,380 points)
I agree. Someone could’ve gotten in using SSH and propably issed some cPanel commands to create that new user. I would suggest you to start all over again and setup cPanel again from scratch.
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