Web Hosting Geeks | Web Hosting Experts
Need help? Call us 1(866)TOP-HOST

14120 reviews 1680 hosting providers

Questions & Answers

Senders receive bounced-back messages saying my mailbox is full

Mar 26, 2012 by SunFun
hi there,

when someone sends me an email he/she gets a bounced-back messages saying my mailbox is full. I am using Hostgator for hosting. Is there a way I can increase my mailbox size?

thanks

1 Answer

0 votes
Mar 26, 2012 by lionhost
hi

This issue is caused by the fact that your account's mail quota has been exceeded. To solve this, log in your Cpanel and go to Email Accounts. In the table 'Current Accounts' you will find all your accounts and a link to change their quota. change the quota of this specific email account.

hope this helps