Senders receive bounced-back messages saying my mailbox is full

asked Mar 26, 2012 in Email by SunFun (3,000 points)
hi there,

when someone sends me an email he/she gets a bounced-back messages saying my mailbox is full. I am using Hostgator for hosting. Is there a way I can increase my mailbox size?


1 Answer

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answered Mar 26, 2012 by lionhost (4,060 points)

This issue is caused by the fact that your account's mail quota has been exceeded. To solve this, log in your Cpanel and go to Email Accounts. In the table 'Current Accounts' you will find all your accounts and a link to change their quota. change the quota of this specific email account.

hope this helps