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plesk and webmail

Jun 19, 2013 by coolguy
Hi all
I am using Plesk 11  and mailenable 7 standard.  I have a problem using webmail with Plesk. When I try accessing my webmail hhtp://webmail.mydomain.com I get the error message: HTTP Error 503. But when I try http://webmail.mydomain.com/mywebmail it works fine.
I am not sure what is happening, and how to solve this issue. Can anyone please help.
Any advice is appreciated
Many thanks

2 Answers

0 votes
Jun 19, 2013 by citrix345
This error indicates that pool is crashing. Check your application pool.
0 votes
Jun 19, 2013 by dona
This means that a website  application pool has crashed. Check your application pool and you might need to isolate the pool if you don’t have a dedicated application pool for the webmail site.