outlook problem

asked Mar 18, 2012 in Email by MirrorXYZ (1,400 points)
Hi guys,

I’m having a problem sending emails using Outlook, it's just not working. Does any one know how can this be fixed?


3 Answers

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answered Mar 18, 2012 by FixHost (12,380 points)
Hi Mirror,

The most common reason for not being able to send emails through Outlook are wrong Outlook settings

check that you are useing the correct Mail Client settings:

•Incoming mail server (POP3/IMAP server): mail.yourdomain.com
•Outgoing mail server (SMTP server): mail.yourdomain.com
•Username: the full e-mail address like email@yourdomain.com
•SMTP authentication must be enabled for the login to be successful.
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answered Mar 18, 2012 by WebProX (12,200 points)
Hello there,

In addition to wrong settings, a very common reason for this could be that the port 25 is blocked. port 25 is the standard port used for SMTP connection. If your Internet provider is blocking this port, it is recommended to use the alternative port 2525 for your email SMTP connection.
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answered Mar 18, 2012 by ZakWeb (3,880 points)
check whether SMTP port 25 is blocked. You can do that by typing the following; telnet my-domain-name.com 25 in the command prompt and if you get a message saying that the connection is refused then you should either use the alternative port for your SMTP connection (2525), or contact your service provider.