Not able to add new menu items to my wordpress site

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asked Oct 4, 2012 in Website Builder by Susan3 (880 points)
Hi there,

Recently I have not been able to add new menu items to my wordpress website. When I try to "add to menu", I get the loading icon but it just freezes and never finishes. Does anyone have an idea on how to fix this? If so please help me out.

Thanks

2 Answers

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answered Oct 4, 2012 by WebGuru (9,280 points)
Try deactivating all plugins and see if it resolves the problem. If it works, then re-activate your plugins one by one until you find the one causing the problem. Also try to switch g to the Twenty Eleven theme and reset your plugins folder by PhpMyAdmin or FTP
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answered Oct 4, 2012 by FixHost (12,380 points)
Reupload all files & folders from a fresh download except for the wp-content folder
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