Moving servers/cPanels

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asked Apr 14, 2013 in General by GeekNew (720 points)
Hi

I want to move one server to another (both servers are on cPanel). I used  multiple account transfer function, but when I tried listing the accounts I got this error


Fetching Package Information
Command failed with exit status 2
Trace Output
Command failed with exit status 2

does anyone know how to fix this?
I’d appreciate any advice on this
Many thanks

3 Answers

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answered Apr 14, 2013 by TopNet (10,360 points)
make sure your direct root login is enabled, and that the SSH port number is not the default 22
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answered Apr 14, 2013 by SmartHost (9,060 points)
Check your firewall and check if it is blocking the connection. Also make sure that SSH access is allowed for the other server in the hosts.allow.
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answered Apr 14, 2013 by expert (14,380 points)
Try runing the bellow command on the server you’re copying from  on the shell , and then try copying the account again
# touch /scripts/packages
# chmod 700 /scripts/packages
# mkdir -p /var/cpanel/packages
# echo 'FEATURELIST=unsupported'>/var/cpanel/packages/unsupported
...