Joomla error "MySQL Server has gone away"

asked Apr 7, 2012 in General by ross (850 points)
hello all,

I'd really appreciate it if someone can help me resolve this issue.
While installing a new extension in joomla, I got the error "MySQL Server has gone away"  how can I fix this?

thank you

1 Answer

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answered Apr 7, 2012 by WebGuru (9,280 points)

A  workaround for this would be disabling the FTP Layer by logging to your Administrative area , Global Configuration , Server ,  FTP Settings and set the value of "Enable FTP" to "No". Then try installing your extension again.