Joomla error "MySQL Server has gone away"

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asked Apr 7, 2012 in General by ross (850 points)
hello all,

I'd really appreciate it if someone can help me resolve this issue.
While installing a new extension in joomla, I got the error "MySQL Server has gone away"  how can I fix this?

thank you

1 Answer

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answered Apr 7, 2012 by WebGuru (9,280 points)
hi

A  workaround for this would be disabling the FTP Layer by logging to your Administrative area , Global Configuration , Server ,  FTP Settings and set the value of "Enable FTP" to "No". Then try installing your extension again.
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