Error “dotDefender blocked your request”

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asked May 24, 2012 in General by Jake (580 points)
hi
My wordpress account has been hacked, I’ve gained back control of my account and changed my password, I even deleted the index.php from the root and put another index.php instead. But now I am having a different problem. When I try to load any images into postings, I get the message “dotDefender blocked your request”. How can I fix this? Please help
Thanks

2 Answers

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answered May 24, 2012 by FixHost (12,380 points)
This link explains how to fully recover your website after being hacked
http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/
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answered May 24, 2012 by tareq101 (4,880 points)
hi

To find out why the requested action was blocked, do the following;
1. Navigate to <http://<your_server_hostname/DotDefender>
2. Click View Log for the site and it will show the logs for that specific site.  You can also search across all logs, by clicking the Search Log button.
4. Enter  the reference ID in the Reference ID text box and click search. You can also view the logs for a specific date.
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