Emails sent from my Joomla contact form are not received

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asked Nov 11, 2012 in Website Builder by reema40 (820 points)
Hello,
When a user enters his/her information into my embedded contact form and clicks OK, the user gets a message than an email has been sent to him/her. But the email is never received. I tried different emails but none of them worked. I am not sure what parameters do I have to check for this. Can anyone please advice?
Many thanks

1 Answer

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answered Nov 11, 2012 by JoomAp (5,660 points)
Login to your Joomla site as an admin and then go to Global configuration -> Server and select mail settings

Make sure you have the following inputs:

Function mail: SMTP
 Mail from : name@yoursite.ext
Auth SMTP: Yes
SMTP security: NO
SMTP Port: This depends on your provider
Name SMTP . name@yoursite.ext
Password SMTP: your emai’sl password
Host SMTP: smtp.yoursite.ext
...