email problems

asked Jul 31, 2012 in Email by Mrnewguy

When I try to send an email via phpmailer, everything seems to go well, no error messages or anything as such but the problem is that the email never arrives to the recipient. I tried sending to different recipients with different hosts but it still didn’t work.
I use WHM, and in the mail report log, I found  "SMTP error from remote mail server after MAIL FROM: SIZE=2300 host [ip]: 550 Access denied - Invalid name "

I checked  my  mail server settings but everything seems normal.

I would really appreciate ot if anyone could help me out.

1 Answer

0 like 0 dislike
answered Jul 31, 2012 by expert
make sure that for the outgoing mail the  SMTP authentication is  turned on