Chrome Shockwave Flash Issue

asked Oct 18, 2012 in General by MirrorXYZ (1,400 points)
I am using chrome and suddenly while browsing the page froze and I got the error message “Shockwave Flash has crashed”.  How can I fix this? Please help


1 Answer

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answered Oct 18, 2012 by expert (14,380 points)
open Chrome and then click in the address bar and type “about: plugins” , this will open a page displaying all the installed plugins.  Scroll down until you find the Flash plugin and check  if there is more than one version installed.  If you there are more than one version then click the “+” to expand the entries for that plugin, disable Chrome’s internal Flash installation from Chrome’s AppData folder.  Restart your browser  and try again.