Cannot receive emails using Mozilla Thunderbird

asked Mar 23, 2012 in Email by Alpha2 (880 points)
hi there,

Lately I haven't been able to receive emails using Mozilla Thunderbird, does any one know what could be causing this and how to fix it?

thank u

2 Answers

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answered Mar 23, 2012 by TopNet (10,360 points)
If you can't receive emails to your Mozilla Thunderbird try the following ;

1. Make sure you are not having problems connecting to the POP3 / IMAP server:

3.Make sure you have not exceeded your mail quota.
If you are using cPanel, you can log in there and go to Mail, Email accounts. Increase the quota twice to make sure this is not the problem;
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answered Mar 23, 2012 by SmartHost (9,060 points)
check your configuration
this URL could help you with the configuration