Adobe In design crashes

asked Apr 16, 2012 in Graphic Design by GeekNew (720 points)
Hi there

I recently installed OSX lion and ever since my InDesign 5.5 crashes at startup. I tried renewing permissions, but that didn't work. I also tried reinstalling but the problem wasn't fix.
does someone here know how to fix this?
Appreciate your help

1 Answer

0 like 0 dislike
answered Apr 16, 2012 by dona (4,540 points)
Hi there,

There are a number of folders and files that should be removed from the user library directory. I have a list of folders/files to remove from your user Library directory. From Lion, hold down Option to see the Library folder in the Go menu of the Finder because it is hidden from normal navigation.

 This is the list of files that should be removed

~/Library/Application Support/Adobe/Adobe InDesign CS5.5
~/Library/Caches/Adobe InDesign
~/Library/Preferences/Adobe InDesign
~/Library/Saved Application State/com.adobe.InDesign.savedState
Close InDesign, then remove all of those files (take a copy before you remove them to be on the safe side), and then restart.