Web Hosting Geeks | Web Hosting Experts
Need help? Call us 1(866)TOP-HOST

14611 reviews 1734 hosting providers

Questions & Answers

account creation problem in cPanel

Mar 20, 2014 by DinoGuy
I have been trying to create a new account in my cPanelWHM as a root user or another reseller account but I keep getting an error that says that the accounts are created but the users cannot login. How can I resolve this? Can anyone please help
Many thanks

2 Answers

0 votes
Mar 20, 2014 by ZakWeb
There might be some missing cPanel related files that are causing this issue. try force update of your cPanel using the command
/scripts/upcp --force
0 votes
Mar 20, 2014 by lightSpeed
Yes, this is possible. Simply select  the plan you want to renew to and wait until it’s time to renew your subscription and the downgrade will be immediate .